09 · AI & SaaS

AI Customer Support & Business Assistant

An AI-powered assistant trained around a company's approved business information and connected systems.

Starting from

LKR 900,000

Implementation

4–6 weeks

Core scope

12 features

Customise this product View included scope

Included foundation

Core product scope.

A complete working foundation, ready to be adapted to your processes, brand, and users.

Available extensions

WhatsApp, CRM, ERP, database, email, and internal-system integrations.

AI chatbot
Company knowledge base
Website integration
Document-based Q&A
Frequently asked questions
Conversation history
Admin dashboard
Human-agent escalation
Lead collection
Analytics
Role-based access
AI usage monitoring

Product configurator

Shape the product around your operation.

Choose a rollout, add the modules you need, and generate a configuration brief. Your final scope, price, and timeline are confirmed after requirement analysis.

01Choose your rollout model

02Select product extensions

Choose only what supports your current operating model. The scope can be refined during discovery.

WhatsApp assistantExtend approved assistant workflows to WhatsApp conversations.CRM/ERP connectionRead or update authorised business records through secure APIs.Voice AIVoice-based customer or internal assistance for approved use cases.AI sales assistantLead qualification, product guidance, and human hand-off.Document & workflow automationAnalyse documents and trigger controlled operational workflows.

03Add launch services

Data migrationPrepare and import approved data from existing systems.On-site team trainingRole-based, in-person training for your operating team.Priority launch supportAn enhanced support window during rollout and adoption.

04Add project notes

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